B

Phoenix Markets

5.6/10
USAA logo

USAA

7.8/10
5/10RegulationWinner7/10
1/10FeesWinner10/10
9/10PlatformsTied9/10
6/10Education & ResearchTied6/10
4/10Deposits & WithdrawalsTied4/10
10/10SupportTied10/10

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Overview

Phoenix Markets was founded in 2013 and is headquartered in Cyprus, while USAA was established in 2008 and is based in United States. Phoenix Markets holds licences including Cyprus Securities and Exchange Commission (CySEC), while USAA is regulated by Financial Conduct Authority (FCA) among others. Phoenix Markets serves 10,000+ clients worldwide; USAA has 10,000+. The minimum deposit is $500 at Phoenix Markets and $25 at USAA.

USAA wins this category
FeaturePhoenix MarketsUSAA
Min. Deposit$500$25
RegulationCyprus Securities and Exchange Commission (CySEC)Financial Conduct Authority (FCA), The Prudential Regulation Authority (PRA)
Founded20132008
CountryCyprusUnited States
Clients10,000+10,000+

Fees

Fees are a critical factor when choosing between Phoenix Markets and USAA, directly affecting your bottom line as a trader. USAA has a lower barrier to entry with a minimum deposit of $25 (vs $500 at Phoenix Markets). USAA charges withdrawal fees while Phoenix Markets does not, giving Phoenix Markets an edge for frequent withdrawers. USAA charges deposit fees; Phoenix Markets does not. Overall, USAA scores higher on fees in our assessment.

USAA wins this category
FeaturePhoenix MarketsUSAA
Min. Deposit$500$25
Withdrawal FeesNoYes
Inactivity FeesNoNo
Deposit FeesNoYes
CFD FeesNoNo

Platforms

Phoenix Markets offers MT4, MT5, cTrader, while USAA supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. USAA supports social and copy trading features, which Phoenix Markets does not offer. The two brokers are closely matched on platform offering.

Tied
FeaturePhoenix MarketsUSAA
MT4YesYes
MT5YesYes
cTraderYesYes
Windows AppYesYes
iOS AppYesYes
Android AppYesYes
Trading PlatformsMT4,mac,Android.iPhone/iPadMT4 ,Android,iPhone,Mac

Education & Research

Education and research tools help traders at every level make more informed decisions, and here's how Phoenix Markets and USAA compare. Both brokers run regular live webinars. Both provide video tutorials, including advanced content. Daily market commentary is available from both brokers. Both integrate third-party research tools including Trading Central. Archived webinars are available at both brokers for self-paced learning. The two brokers are evenly matched on educational content.

Tied
FeaturePhoenix MarketsUSAA
Forex EducationNoNo
CFD EducationYesYes
Weekly WebinarsYesYes
Daily CommentaryYesYes
Trading CentralYesYes
AutochartistNoNo

Deposits & Withdrawals

Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. Phoenix Markets accepts 2 of the tracked payment methods (bank transfer, credit/debit card), while USAA supports 2 (bank transfer, credit/debit card). Both brokers support the same set of payment methods.

Tied
FeaturePhoenix MarketsUSAA
Bank TransferYesYes
Credit CardYesYes
PayPalNoNo
SkrillNoNo
NetellerNoNo

Support

Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both Phoenix Markets and USAA offer live chat support. Both provide phone support. Email support is available at both brokers. Both brokers offer support in 2 languages. Both brokers are comparable on support quality.

Tied
FeaturePhoenix MarketsUSAA
Live ChatYesYes
Phone SupportYesYes
Email SupportYesYes
LanguagesEnglish, and ChineseEnglish, and Chinese