B

Forex Financial Services

5.2/10

questrade

7.4/10
8/10RegulationWinner10/10
0/10FeesWinner1/10
9/10PlatformsTied9/10
0/10Education & ResearchWinner6/10
4/10Deposits & WithdrawalsWinner10/10
10/10SupportTied10/10

BrokerDataNet earns affiliate commission from brokers listed on this site. This does not affect our ratings or editorial independence.

Overview

Forex Financial Services was founded in 2008 and is headquartered in Australia, while questrade was established in 2019 and is based in New Zealand. Forex Financial Services holds licences including Australian Securities and investment Commission (ASIC), while questrade is regulated by Financial Conduct Authority (FCA) among others. Forex Financial Services serves 10,000+ clients worldwide; questrade has 10,000+. The minimum deposit is $2500 at Forex Financial Services and $250 at questrade.

questrade wins this category
FeatureForex Financial Servicesquestrade
Min. Deposit$2500$250
RegulationAustralian Securities and investment Commission (ASIC)Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Dubai Financial Services Authority (DFSA), Pepperstone Markets Limited is incorporated in The Bahamas (number 177174 B), Licensed by the Securities Commission of The Bahamas (SCB) number SIA-F298
Founded20082019
CountryAustraliaNew Zealand
Clients10,000+10,000+

Fees

Fees are a critical factor when choosing between Forex Financial Services and questrade, directly affecting your bottom line as a trader. questrade has a lower barrier to entry with a minimum deposit of $250 (vs $2500 at Forex Financial Services). Neither broker charges withdrawal fees. Forex Financial Services charges deposit fees; questrade does not. Overall, questrade scores higher on fees in our assessment.

questrade wins this category
FeatureForex Financial Servicesquestrade
Min. Deposit$2500$250
Withdrawal FeesNoNo
Inactivity FeesNoNo
Deposit FeesYesNo
CFD FeesNoYes

Platforms

Forex Financial Services offers MT4, MT5, cTrader, while questrade supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Both brokers support copy or social trading, catering to less hands-on investors. The two brokers are closely matched on platform offering.

Tied
FeatureForex Financial Servicesquestrade
MT4YesYes
MT5YesYes
cTraderYesYes
Windows AppYesYes
iOS AppYesYes
Android AppYesYes
Trading PlatformsMT4MT4, MT5, Mac, ZuluTrade, Web Trader, cTrader, Tablet & Mobile apps

Education & Research

Education and research tools help traders at every level make more informed decisions, and here's how Forex Financial Services and questrade compare. questrade runs regular live webinars; Forex Financial Services does not. questrade has a video library; Forex Financial Services does not. questrade publishes daily market commentary; Forex Financial Services does not. questrade integrates third-party research tools (Trading Central); Forex Financial Services does not. questrade maintains an archive of past webinars for on-demand viewing. questrade scores higher overall in education and research.

questrade wins this category
FeatureForex Financial Servicesquestrade
Forex EducationNoNo
CFD EducationNoYes
Weekly WebinarsNoYes
Daily CommentaryNoYes
Trading CentralNoYes
AutochartistNoNo

Deposits & Withdrawals

Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. Forex Financial Services accepts 2 of the tracked payment methods (bank transfer, credit/debit card), while questrade supports 5 (bank transfer, credit/debit card, PayPal, Skrill, Neteller). questrade uniquely supports PayPal and Skrill and Neteller among the two brokers. questrade scores higher on deposit and withdrawal flexibility.

questrade wins this category
FeatureForex Financial Servicesquestrade
Bank TransferYesYes
Credit CardYesYes
PayPalNoYes
SkrillNoYes
NetellerNoYes

Support

Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both Forex Financial Services and questrade offer live chat support. Both provide phone support. Email support is available at both brokers. Forex Financial Services supports 2 languages and questrade supports 8, giving questrade broader global reach. Both brokers are comparable on support quality.

Tied
FeatureForex Financial Servicesquestrade
Live ChatYesYes
Phone SupportYesYes
Email SupportYesYes
LanguagesEnglish, and ChineseEnglish, Spanish, Polish, Chinese, Japanese, Korean, Vietnamese, and Arabic