B

Forex Financial Services

5.2/10

Phoenix Markets

5.6/10
8/10WinnerRegulation5/10
0/10FeesWinner1/10
9/10PlatformsTied9/10
0/10Education & ResearchWinner6/10
4/10Deposits & WithdrawalsTied4/10
10/10SupportTied10/10

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Overview

Forex Financial Services was founded in 2008 and is headquartered in Australia, while Phoenix Markets was established in 2013 and is based in Cyprus. Forex Financial Services holds licences including Australian Securities and investment Commission (ASIC), while Phoenix Markets is regulated by Cyprus Securities and Exchange Commission (CySEC) among others. Forex Financial Services serves 10,000+ clients worldwide; Phoenix Markets has 10,000+. The minimum deposit is $2500 at Forex Financial Services and $500 at Phoenix Markets.

Phoenix Markets wins this category
FeatureForex Financial ServicesPhoenix Markets
Min. Deposit$2500$500
RegulationAustralian Securities and investment Commission (ASIC)Cyprus Securities and Exchange Commission (CySEC)
Founded20082013
CountryAustraliaCyprus
Clients10,000+10,000+

Fees

Fees are a critical factor when choosing between Forex Financial Services and Phoenix Markets, directly affecting your bottom line as a trader. Forex Financial Services has a lower barrier to entry with a minimum deposit of $2500 (vs $500 at Phoenix Markets). Neither broker charges withdrawal fees. Forex Financial Services charges deposit fees; Phoenix Markets does not. Overall, Phoenix Markets scores higher on fees in our assessment.

Phoenix Markets wins this category
FeatureForex Financial ServicesPhoenix Markets
Min. Deposit$2500$500
Withdrawal FeesNoNo
Inactivity FeesNoNo
Deposit FeesYesNo
CFD FeesNoNo

Platforms

Forex Financial Services offers MT4, MT5, cTrader, while Phoenix Markets supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Forex Financial Services supports social and copy trading features, which Phoenix Markets does not offer. The two brokers are closely matched on platform offering.

Tied
FeatureForex Financial ServicesPhoenix Markets
MT4YesYes
MT5YesYes
cTraderYesYes
Windows AppYesYes
iOS AppYesYes
Android AppYesYes
Trading PlatformsMT4MT4,mac,Android.iPhone/iPad

Education & Research

Education and research tools help traders at every level make more informed decisions, and here's how Forex Financial Services and Phoenix Markets compare. Phoenix Markets runs regular live webinars; Forex Financial Services does not. Phoenix Markets has a video library; Forex Financial Services does not. Phoenix Markets publishes daily market commentary; Forex Financial Services does not. Phoenix Markets integrates third-party research tools (Trading Central); Forex Financial Services does not. Phoenix Markets maintains an archive of past webinars for on-demand viewing. Phoenix Markets scores higher overall in education and research.

Phoenix Markets wins this category
FeatureForex Financial ServicesPhoenix Markets
Forex EducationNoNo
CFD EducationNoYes
Weekly WebinarsNoYes
Daily CommentaryNoYes
Trading CentralNoYes
AutochartistNoNo

Deposits & Withdrawals

Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. Forex Financial Services accepts 2 of the tracked payment methods (bank transfer, credit/debit card), while Phoenix Markets supports 2 (bank transfer, credit/debit card). Both brokers support the same set of payment methods.

Tied
FeatureForex Financial ServicesPhoenix Markets
Bank TransferYesYes
Credit CardYesYes
PayPalNoNo
SkrillNoNo
NetellerNoNo

Support

Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both Forex Financial Services and Phoenix Markets offer live chat support. Both provide phone support. Email support is available at both brokers. Both brokers offer support in 2 languages. Both brokers are comparable on support quality.

Tied
FeatureForex Financial ServicesPhoenix Markets
Live ChatYesYes
Phone SupportYesYes
Email SupportYesYes
LanguagesEnglish, and ChineseEnglish, and Chinese