B

Forex Financial Services

5.2/10

FXCM

7.9/10
8/10WinnerRegulation7/10
0/10FeesWinner10/10
9/10PlatformsTied9/10
0/10Education & ResearchWinner10/10
4/10Deposits & WithdrawalsTied4/10
10/10SupportTied10/10

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Overview

Forex Financial Services was founded in 2008 and is headquartered in Australia, while FXCM was established in 1999 and is based in United States. Forex Financial Services holds licences including Australian Securities and investment Commission (ASIC), while FXCM is regulated by Financial Conduct Authority (FCA) among others. Forex Financial Services serves 10,000+ clients worldwide; FXCM has 10,000+. The minimum deposit is $2500 at Forex Financial Services and $1 at FXCM.

FXCM wins this category
FeatureForex Financial ServicesFXCM
Min. Deposit$2500$1
RegulationAustralian Securities and investment Commission (ASIC)Financial Conduct Authority (FCA)
Founded20081999
CountryAustraliaUnited States
Clients10,000+10,000+

Fees

Fees are a critical factor when choosing between Forex Financial Services and FXCM, directly affecting your bottom line as a trader. FXCM has a lower barrier to entry with a minimum deposit of $1 (vs $2500 at Forex Financial Services). Neither broker charges withdrawal fees. Forex Financial Services charges deposit fees; FXCM does not. Overall, FXCM scores higher on fees in our assessment.

FXCM wins this category
FeatureForex Financial ServicesFXCM
Min. Deposit$2500$1
Withdrawal FeesNoNo
Inactivity FeesNoNo
Deposit FeesYesNo
CFD FeesNoNo

Platforms

Forex Financial Services offers MT4, MT5, cTrader, while FXCM supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Forex Financial Services supports social and copy trading features, which FXCM does not offer. The two brokers are closely matched on platform offering.

Tied
FeatureForex Financial ServicesFXCM
MT4YesYes
MT5YesYes
cTraderYesYes
Windows AppYesYes
iOS AppYesYes
Android AppYesYes
Trading PlatformsMT4MT4, Mirror Trader, Web Trader, NinjaTrader, Tablet & Mobile apps

Education & Research

Education and research tools help traders at every level make more informed decisions, and here's how Forex Financial Services and FXCM compare. FXCM runs regular live webinars; Forex Financial Services does not. FXCM has a video library; Forex Financial Services does not. FXCM publishes daily market commentary; Forex Financial Services does not. FXCM integrates third-party research tools (Trading Central, Autochartist); Forex Financial Services does not. FXCM maintains an archive of past webinars for on-demand viewing. FXCM scores higher overall in education and research.

FXCM wins this category
FeatureForex Financial ServicesFXCM
Forex EducationNoYes
CFD EducationNoYes
Weekly WebinarsNoYes
Daily CommentaryNoYes
Trading CentralNoYes
AutochartistNoYes

Deposits & Withdrawals

Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. Forex Financial Services accepts 2 of the tracked payment methods (bank transfer, credit/debit card), while FXCM supports 2 (bank transfer, credit/debit card). Both brokers support the same set of payment methods.

Tied
FeatureForex Financial ServicesFXCM
Bank TransferYesYes
Credit CardYesYes
PayPalNoNo
SkrillNoNo
NetellerNoNo

Support

Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both Forex Financial Services and FXCM offer live chat support. Both provide phone support. Email support is available at both brokers. Both brokers offer support in 2 languages. Both brokers are comparable on support quality.

Tied
FeatureForex Financial ServicesFXCM
Live ChatYesYes
Phone SupportYesYes
Email SupportYesYes
LanguagesEnglish, and ChineseEnglish, and Chinese