B

Fidelity

6.4/10

Phoenix Markets

5.6/10
7/10WinnerRegulation5/10
6/10WinnerFees1/10
7/10PlatformsWinner9/10
6/10Education & ResearchTied6/10
4/10Deposits & WithdrawalsTied4/10
10/10SupportTied10/10

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Overview

Fidelity was founded in 2008 and is headquartered in USA, while Phoenix Markets was established in 2013 and is based in Cyprus. Fidelity holds licences including Financial Conduct Authority (FCA), while Phoenix Markets is regulated by Cyprus Securities and Exchange Commission (CySEC) among others. Fidelity serves 10,000+ clients worldwide; Phoenix Markets has 10,000+. The minimum deposit is $100 at Fidelity and $500 at Phoenix Markets.

Fidelity wins this category
FeatureFidelityPhoenix Markets
Min. Deposit$100$500
RegulationFinancial Conduct Authority (FCA), Financial Industry Regulatory Authority (FINRA), Securities and Exchange Commission (SEC)Cyprus Securities and Exchange Commission (CySEC)
Founded20082013
CountryUSACyprus
Clients10,000+10,000+

Fees

Fees are a critical factor when choosing between Fidelity and Phoenix Markets, directly affecting your bottom line as a trader. Fidelity has a lower barrier to entry with a minimum deposit of $100 (vs $500 at Phoenix Markets). Neither broker charges withdrawal fees. Fidelity applies inactivity fees on dormant accounts; Phoenix Markets does not. Overall, Fidelity scores higher on fees in our assessment.

Fidelity wins this category
FeatureFidelityPhoenix Markets
Min. Deposit$100$500
Withdrawal FeesNoNo
Inactivity FeesYesNo
Deposit FeesNoNo
CFD FeesYesNo

Platforms

Fidelity offers MT5, cTrader, while Phoenix Markets supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Fidelity supports social and copy trading features, which Phoenix Markets does not offer. Phoenix Markets edges ahead on platform breadth and functionality in our scoring.

Phoenix Markets wins this category
FeatureFidelityPhoenix Markets
MT4NoYes
MT5YesYes
cTraderYesYes
Windows AppYesYes
iOS AppYesYes
Android AppYesYes
Trading PlatformsiPad, iPhone, Android, Windows Phone 8 device, Website, Trader ProMT4,mac,Android.iPhone/iPad

Education & Research

Education and research tools help traders at every level make more informed decisions, and here's how Fidelity and Phoenix Markets compare. Both brokers run regular live webinars. Both provide video tutorials, including advanced content. Daily market commentary is available from both brokers. Both integrate third-party research tools including Trading Central. Archived webinars are available at both brokers for self-paced learning. The two brokers are evenly matched on educational content.

Tied
FeatureFidelityPhoenix Markets
Forex EducationNoNo
CFD EducationYesYes
Weekly WebinarsYesYes
Daily CommentaryYesYes
Trading CentralYesYes
AutochartistNoNo

Deposits & Withdrawals

Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. Fidelity accepts 2 of the tracked payment methods (bank transfer, credit/debit card), while Phoenix Markets supports 2 (bank transfer, credit/debit card). Both brokers support the same set of payment methods.

Tied
FeatureFidelityPhoenix Markets
Bank TransferYesYes
Credit CardYesYes
PayPalNoNo
SkrillNoNo
NetellerNoNo

Support

Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both Fidelity and Phoenix Markets offer live chat support. Both provide phone support. Email support is available at both brokers. Both brokers offer support in 2 languages. Both brokers are comparable on support quality.

Tied
FeatureFidelityPhoenix Markets
Live ChatYesYes
Phone SupportYesYes
Email SupportYesYes
LanguagesEnglish, and ChineseEnglish, and Chinese