Direct FX
multibank exchange group
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Overview
Direct FX was founded in 2006 and is headquartered in New Zealand, while multibank exchange group was established in 2015 and is based in Cyprus. Direct FX holds licences including Unregulated, while multibank exchange group is regulated by Financial Conduct Authority (FCA) among others. Direct FX serves 10,000+ clients worldwide; multibank exchange group has 10,000+. The minimum deposit is $1 at Direct FX and $250 at multibank exchange group.
| Feature | Direct FX | multibank exchange group |
|---|---|---|
| Min. Deposit | $1 | $250 |
| Regulation | Unregulated | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Dubai Financial Services Authority (DFSA), Pepperstone Markets Limited is incorporated in The Bahamas (number 177174 B), Licensed by the Securities Commission of The Bahamas (SCB) number SIA-F282 |
| Founded | 2006 | 2015 |
| Country | New Zealand | Cyprus |
| Clients | 10,000+ | 10,000+ |
Fees
Fees are a critical factor when choosing between Direct FX and multibank exchange group, directly affecting your bottom line as a trader. Direct FX has a lower barrier to entry with a minimum deposit of $1 (vs $250 at multibank exchange group). Neither broker charges withdrawal fees. Direct FX charges deposit fees; multibank exchange group does not. Overall, Direct FX scores higher on fees in our assessment.
| Feature | Direct FX | multibank exchange group |
|---|---|---|
| Min. Deposit | $1 | $250 |
| Withdrawal Fees | No | No |
| Inactivity Fees | No | No |
| Deposit Fees | Yes | Yes |
| CFD Fees | Yes | Yes |
Platforms
Direct FX offers MT4, MT5, cTrader, while multibank exchange group supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Both brokers support copy or social trading, catering to less hands-on investors. The two brokers are closely matched on platform offering.
| Feature | Direct FX | multibank exchange group |
|---|---|---|
| MT4 | Yes | Yes |
| MT5 | Yes | Yes |
| cTrader | Yes | Yes |
| Windows App | Yes | Yes |
| iOS App | Yes | Yes |
| Android App | Yes | Yes |
| Trading Platforms | Not available | MT4, MT5, Mac, ZuluTrade, Web Trader, cTrader, Tablet & Mobile apps |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how Direct FX and multibank exchange group compare. Direct FX runs regular live webinars; multibank exchange group does not. Both provide video tutorials. Direct FX publishes daily market commentary; multibank exchange group does not. Both integrate third-party research tools. Direct FX maintains an archive of past webinars for on-demand viewing. Direct FX scores higher overall in education and research.
| Feature | Direct FX | multibank exchange group |
|---|---|---|
| Forex Education | No | Yes |
| CFD Education | Yes | No |
| Weekly Webinars | Yes | No |
| Daily Commentary | Yes | No |
| Trading Central | Yes | No |
| Autochartist | No | Yes |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. Direct FX accepts 2 of the tracked payment methods (bank transfer, credit/debit card), while multibank exchange group supports 5 (bank transfer, credit/debit card, PayPal, Skrill, Neteller). multibank exchange group uniquely supports PayPal and Skrill and Neteller among the two brokers. multibank exchange group scores higher on deposit and withdrawal flexibility.
| Feature | Direct FX | multibank exchange group |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | No | Yes |
| Skrill | No | Yes |
| Neteller | No | Yes |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both Direct FX and multibank exchange group offer live chat support. Both provide phone support. Email support is available at both brokers. Direct FX supports 2 languages and multibank exchange group supports 8, giving multibank exchange group broader global reach. Both brokers are comparable on support quality.
| Feature | Direct FX | multibank exchange group |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, and Chinese | English, Spanish, Polish, Chinese, Japanese, Korean, Vietnamese, and Arabic |