City Index
Zacks Trade
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Overview
City Index was founded in 1983 and is headquartered in UK, while Zacks Trade was established in 2008 and is based in United States. City Index holds licences including Financial Conduct Authority (FCA), while Zacks Trade is regulated by Unregulated among others. City Index serves 14,000+ clients worldwide; Zacks Trade has 10,000+. The minimum deposit is $25 at City Index and $2500 at Zacks Trade.
| Feature | City Index | Zacks Trade |
|---|---|---|
| Min. Deposit | $25 | $2500 |
| Regulation | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Monetary Authority of Singapore (MAS) | Unregulated |
| Founded | 1983 | 2008 |
| Country | UK | United States |
| Clients | 14,000+ | 10,000+ |
Fees
Fees are a critical factor when choosing between City Index and Zacks Trade, directly affecting your bottom line as a trader. City Index has a lower barrier to entry with a minimum deposit of $25 (vs $2500 at Zacks Trade). City Index charges withdrawal fees while Zacks Trade does not, a notable advantage for frequent withdrawers. City Index applies inactivity fees on dormant accounts; Zacks Trade does not. City Index charges deposit fees; Zacks Trade does not. Overall, City Index scores higher on fees in our assessment.
| Feature | City Index | Zacks Trade |
|---|---|---|
| Min. Deposit | $25 | $2500 |
| Withdrawal Fees | Yes | No |
| Inactivity Fees | Yes | No |
| Deposit Fees | Yes | Yes |
| CFD Fees | Yes | Yes |
Platforms
City Index offers MT4, MT5, cTrader, while Zacks Trade supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. City Index supports social and copy trading features, which Zacks Trade does not offer. The two brokers are closely matched on platform offering.
| Feature | City Index | Zacks Trade |
|---|---|---|
| MT4 | Yes | Yes |
| MT5 | Yes | Yes |
| cTrader | Yes | Yes |
| Windows App | Yes | Yes |
| iOS App | Yes | Yes |
| Android App | Yes | Yes |
| Trading Platforms | MT4, Web Trader, Tablet & Mobile apps | Android,iPhone/iPad,Tablet |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how City Index and Zacks Trade compare. Zacks Trade runs regular live webinars; City Index does not. Zacks Trade has a video library; City Index does not. Zacks Trade publishes daily market commentary; City Index does not. Zacks Trade integrates third-party research tools (Trading Central, Autochartist); City Index does not. Zacks Trade maintains an archive of past webinars for on-demand viewing. Zacks Trade scores higher overall in education and research.
| Feature | City Index | Zacks Trade |
|---|---|---|
| Forex Education | No | Yes |
| CFD Education | No | Yes |
| Weekly Webinars | No | Yes |
| Daily Commentary | No | Yes |
| Trading Central | No | Yes |
| Autochartist | No | Yes |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. City Index accepts 3 of the tracked payment methods (bank transfer, credit/debit card, PayPal), while Zacks Trade supports 2 (bank transfer, credit/debit card). City Index uniquely supports PayPal among the two brokers. City Index scores higher on deposit and withdrawal flexibility.
| Feature | City Index | Zacks Trade |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | Yes | No |
| Skrill | No | No |
| Neteller | No | No |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both City Index and Zacks Trade offer live chat support. Both provide phone support. Email support is available at both brokers. City Index supports 6 languages and Zacks Trade supports 2, giving City Index broader global reach. Both brokers are comparable on support quality.
| Feature | City Index | Zacks Trade |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, Spanish, German, Arabic, Polish, and Chinese | English, and Chinese |