City Index
the share centre
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Overview
City Index was founded in 1983 and is headquartered in UK, while the share centre was established in 2019 and is based in Bulgaria. Both brokers are regulated by Financial Conduct Authority (FCA), among other authorities. City Index serves 14,000+ clients worldwide; the share centre has 60,000+. The minimum deposit is $25 at City Index and $250 at the share centre.
| Feature | City Index | the share centre |
|---|---|---|
| Min. Deposit | $25 | $250 |
| Regulation | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Monetary Authority of Singapore (MAS) | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Dubai Financial Services Authority (DFSA), Pepperstone Markets Limited is incorporated in The Bahamas (number 177174 B), Licensed by the Securities Commission of The Bahamas (SCB) number SIA-F322 |
| Founded | 1983 | 2019 |
| Country | UK | Bulgaria |
| Clients | 14,000+ | 60,000+ |
Fees
Fees are a critical factor when choosing between City Index and the share centre, directly affecting your bottom line as a trader. City Index has a lower barrier to entry with a minimum deposit of $25 (vs $250 at the share centre). Both brokers charge withdrawal fees. Both brokers charge inactivity fees on dormant accounts, worth noting if you trade infrequently. City Index charges deposit fees; the share centre does not. Overall, City Index scores higher on fees in our assessment.
| Feature | City Index | the share centre |
|---|---|---|
| Min. Deposit | $25 | $250 |
| Withdrawal Fees | Yes | Yes |
| Inactivity Fees | Yes | Yes |
| Deposit Fees | Yes | Yes |
| CFD Fees | Yes | Yes |
Platforms
City Index offers MT4, MT5, cTrader, while the share centre supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Both brokers support copy or social trading, catering to less hands-on investors. The two brokers are closely matched on platform offering.
| Feature | City Index | the share centre |
|---|---|---|
| MT4 | Yes | Yes |
| MT5 | Yes | Yes |
| cTrader | Yes | Yes |
| Windows App | Yes | Yes |
| iOS App | Yes | Yes |
| Android App | Yes | Yes |
| Trading Platforms | MT4, Web Trader, Tablet & Mobile apps | MT4, MT5, Mac, ZuluTrade, Web Trader, cTrader, Tablet & Mobile apps |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how City Index and the share centre compare. the share centre has a video library; City Index does not. the share centre integrates third-party research tools (Autochartist); City Index does not. the share centre scores higher overall in education and research.
| Feature | City Index | the share centre |
|---|---|---|
| Forex Education | No | Yes |
| CFD Education | No | No |
| Weekly Webinars | No | No |
| Daily Commentary | No | No |
| Trading Central | No | No |
| Autochartist | No | Yes |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. City Index accepts 3 of the tracked payment methods (bank transfer, credit/debit card, PayPal), while the share centre supports 5 (bank transfer, credit/debit card, PayPal, Skrill, Neteller). the share centre uniquely supports Skrill and Neteller among the two brokers. the share centre scores higher on deposit and withdrawal flexibility.
| Feature | City Index | the share centre |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | Yes | Yes |
| Skrill | No | Yes |
| Neteller | No | Yes |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both City Index and the share centre offer live chat support. Both provide phone support. Email support is available at both brokers. City Index supports 6 languages and the share centre supports 8, giving the share centre broader global reach. Both brokers are comparable on support quality.
| Feature | City Index | the share centre |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, Spanish, German, Arabic, Polish, and Chinese | English, Spanish, Polish, Chinese, Japanese, Korean, Vietnamese, and Arabic |