City Index
pro finance service
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Overview
City Index was founded in 1983 and is headquartered in UK, while pro finance service was established in 2017 and is based in Geneva. Both brokers are regulated by Financial Conduct Authority (FCA), among other authorities. City Index serves 14,000+ clients worldwide; pro finance service has 150,000+. The minimum deposit is $25 at City Index and $250 at pro finance service.
| Feature | City Index | pro finance service |
|---|---|---|
| Min. Deposit | $25 | $250 |
| Regulation | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Monetary Authority of Singapore (MAS) | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Dubai Financial Services Authority (DFSA), Pepperstone Markets Limited is incorporated in The Bahamas (number 177174 B), Licensed by the Securities Commission of The Bahamas (SCB) number SIA-F296 |
| Founded | 1983 | 2017 |
| Country | UK | Geneva |
| Clients | 14,000+ | 150,000+ |
Fees
Fees are a critical factor when choosing between City Index and pro finance service, directly affecting your bottom line as a trader. City Index has a lower barrier to entry with a minimum deposit of $25 (vs $250 at pro finance service). Both brokers charge withdrawal fees. Both brokers charge inactivity fees on dormant accounts, worth noting if you trade infrequently. City Index charges deposit fees; pro finance service does not. Overall, City Index scores higher on fees in our assessment.
| Feature | City Index | pro finance service |
|---|---|---|
| Min. Deposit | $25 | $250 |
| Withdrawal Fees | Yes | Yes |
| Inactivity Fees | Yes | Yes |
| Deposit Fees | Yes | Yes |
| CFD Fees | Yes | Yes |
Platforms
City Index offers MT4, MT5, cTrader, while pro finance service supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. City Index supports social and copy trading features, which pro finance service does not offer. The two brokers are closely matched on platform offering.
| Feature | City Index | pro finance service |
|---|---|---|
| MT4 | Yes | Yes |
| MT5 | Yes | Yes |
| cTrader | Yes | Yes |
| Windows App | Yes | Yes |
| iOS App | Yes | Yes |
| Android App | Yes | Yes |
| Trading Platforms | MT4, Web Trader, Tablet & Mobile apps | MT4, MT5, Mac, ZuluTrade, Web Trader, cTrader, Tablet & Mobile apps |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how City Index and pro finance service compare. pro finance service runs regular live webinars; City Index does not. pro finance service has a video library; City Index does not. pro finance service publishes daily market commentary; City Index does not. pro finance service integrates third-party research tools (Trading Central, Autochartist); City Index does not. pro finance service maintains an archive of past webinars for on-demand viewing. pro finance service scores higher overall in education and research.
| Feature | City Index | pro finance service |
|---|---|---|
| Forex Education | No | Yes |
| CFD Education | No | Yes |
| Weekly Webinars | No | Yes |
| Daily Commentary | No | Yes |
| Trading Central | No | Yes |
| Autochartist | No | Yes |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. City Index accepts 3 of the tracked payment methods (bank transfer, credit/debit card, PayPal), while pro finance service supports 5 (bank transfer, credit/debit card, PayPal, Skrill, Neteller). pro finance service uniquely supports Skrill and Neteller among the two brokers. pro finance service scores higher on deposit and withdrawal flexibility.
| Feature | City Index | pro finance service |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | Yes | Yes |
| Skrill | No | Yes |
| Neteller | No | Yes |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both City Index and pro finance service offer live chat support. Both provide phone support. Email support is available at both brokers. City Index supports 6 languages and pro finance service supports 8, giving pro finance service broader global reach. Both brokers are comparable on support quality.
| Feature | City Index | pro finance service |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, Spanish, German, Arabic, Polish, and Chinese | English, Spanish, Polish, Chinese, Japanese, Korean, Vietnamese, and Arabic |