City Index
Plus500
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Overview
City Index was founded in 1983 and is headquartered in UK, while Plus500 was established in 2008 and is based in Israel. City Index holds licences including Financial Conduct Authority (FCA), while Plus500 is regulated by Plus500UK Ltd authorized & regulated by the FCA (#509909) among others. City Index serves 14,000+ clients worldwide; Plus500 has 1,000,000+. The minimum deposit is $25 at City Index and $100 at Plus500.
| Feature | City Index | Plus500 |
|---|---|---|
| Min. Deposit | $25 | $100 |
| Regulation | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Monetary Authority of Singapore (MAS) | Plus500UK Ltd authorized & regulated by the FCA (#509909), Plus500CY Ltd authorized & regulated by CySEC (#250/14), Plus500AU Pty Ltd (ACN 153301681), ASIC in Australia AFSL #417727, FMA in New Zealand, FSP #486026 and Authorised Financial Services Provider in South Africa FSP #47546 |
| Founded | 1983 | 2008 |
| Country | UK | Israel |
| Clients | 14,000+ | 1,000,000+ |
Fees
Fees are a critical factor when choosing between City Index and Plus500, directly affecting your bottom line as a trader. Plus500 has a lower barrier to entry with a minimum deposit of $100 (vs $25 at City Index). City Index charges withdrawal fees while Plus500 does not, a notable advantage for frequent withdrawers. Both brokers charge inactivity fees on dormant accounts, worth noting if you trade infrequently. City Index charges deposit fees; Plus500 does not. Overall, City Index scores higher on fees in our assessment.
| Feature | City Index | Plus500 |
|---|---|---|
| Min. Deposit | $25 | $100 |
| Withdrawal Fees | Yes | No |
| Inactivity Fees | Yes | Yes |
| Deposit Fees | Yes | No |
| CFD Fees | Yes | No |
Platforms
City Index offers MT4, MT5, cTrader, while Plus500 supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Both brokers support copy or social trading, catering to less hands-on investors. The two brokers are closely matched on platform offering.
| Feature | City Index | Plus500 |
|---|---|---|
| MT4 | Yes | Yes |
| MT5 | Yes | Yes |
| cTrader | Yes | Yes |
| Windows App | Yes | Yes |
| iOS App | Yes | Yes |
| Android App | Yes | Yes |
| Trading Platforms | MT4, Web Trader, Tablet & Mobile apps | Web Trader, Tablet & Mobile apps |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how City Index and Plus500 compare. Plus500 runs regular live webinars; City Index does not. Plus500 has a video library; City Index does not. Plus500 publishes daily market commentary; City Index does not. Plus500 integrates third-party research tools (Trading Central, Autochartist); City Index does not. Plus500 maintains an archive of past webinars for on-demand viewing. Plus500 scores higher overall in education and research.
| Feature | City Index | Plus500 |
|---|---|---|
| Forex Education | No | Yes |
| CFD Education | No | Yes |
| Weekly Webinars | No | Yes |
| Daily Commentary | No | Yes |
| Trading Central | No | Yes |
| Autochartist | No | Yes |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. City Index accepts 3 of the tracked payment methods (bank transfer, credit/debit card, PayPal), while Plus500 supports 4 (bank transfer, credit/debit card, PayPal, Skrill). Plus500 uniquely supports Skrill among the two brokers. Plus500 scores higher on deposit and withdrawal flexibility.
| Feature | City Index | Plus500 |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | Yes | Yes |
| Skrill | No | Yes |
| Neteller | No | No |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both City Index and Plus500 offer live chat support. Both provide phone support. Email support is available at both brokers. City Index supports 6 languages and Plus500 supports 15, giving Plus500 broader global reach. Both brokers are comparable on support quality.
| Feature | City Index | Plus500 |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, Spanish, German, Arabic, Polish, and Chinese | English, French, Italian, Spanish, Portuguese, German, Dutch, Polish, Arabic, Hebrew, Danish, Norwegian, Czech, Slovak, Bulgarian and Chinese |