City Index
orbex
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Overview
City Index was founded in 1983 and is headquartered in UK, while orbex was established in 2012 and is based in Cyprus. Both brokers are regulated by Financial Conduct Authority (FCA), among other authorities. City Index serves 14,000+ clients worldwide; orbex has 10,000+. The minimum deposit is $25 at City Index and $250 at orbex.
| Feature | City Index | orbex |
|---|---|---|
| Min. Deposit | $25 | $250 |
| Regulation | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Monetary Authority of Singapore (MAS) | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Dubai Financial Services Authority (DFSA), Pepperstone Markets Limited is incorporated in The Bahamas (number 177174 B), Licensed by the Securities Commission of The Bahamas (SCB) number SIA-F291 |
| Founded | 1983 | 2012 |
| Country | UK | Cyprus |
| Clients | 14,000+ | 10,000+ |
Fees
Fees are a critical factor when choosing between City Index and orbex, directly affecting your bottom line as a trader. City Index has a lower barrier to entry with a minimum deposit of $25 (vs $250 at orbex). Both brokers charge withdrawal fees. City Index applies inactivity fees on dormant accounts; orbex does not. City Index charges deposit fees; orbex does not. Overall, City Index scores higher on fees in our assessment.
| Feature | City Index | orbex |
|---|---|---|
| Min. Deposit | $25 | $250 |
| Withdrawal Fees | Yes | Yes |
| Inactivity Fees | Yes | No |
| Deposit Fees | Yes | No |
| CFD Fees | Yes | No |
Platforms
City Index offers MT4, MT5, cTrader, while orbex supports MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. City Index supports social and copy trading features, which orbex does not offer. City Index edges ahead on platform breadth and functionality in our scoring.
| Feature | City Index | orbex |
|---|---|---|
| MT4 | Yes | No |
| MT5 | Yes | Yes |
| cTrader | Yes | Yes |
| Windows App | Yes | Yes |
| iOS App | Yes | Yes |
| Android App | Yes | Yes |
| Trading Platforms | MT4, Web Trader, Tablet & Mobile apps | MT4, MT5, Mac, ZuluTrade, Web Trader, cTrader, Tablet & Mobile apps |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how City Index and orbex compare. orbex has a video library; City Index does not. orbex integrates third-party research tools (Autochartist); City Index does not. orbex scores higher overall in education and research.
| Feature | City Index | orbex |
|---|---|---|
| Forex Education | No | Yes |
| CFD Education | No | No |
| Weekly Webinars | No | No |
| Daily Commentary | No | No |
| Trading Central | No | No |
| Autochartist | No | Yes |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. City Index accepts 3 of the tracked payment methods (bank transfer, credit/debit card, PayPal), while orbex supports 5 (bank transfer, credit/debit card, PayPal, Skrill, Neteller). orbex uniquely supports Skrill and Neteller among the two brokers. orbex scores higher on deposit and withdrawal flexibility.
| Feature | City Index | orbex |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | Yes | Yes |
| Skrill | No | Yes |
| Neteller | No | Yes |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both City Index and orbex offer live chat support. Both provide phone support. Email support is available at both brokers. City Index supports 6 languages and orbex supports 8, giving orbex broader global reach. Both brokers are comparable on support quality.
| Feature | City Index | orbex |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, Spanish, German, Arabic, Polish, and Chinese | English, Spanish, Polish, Chinese, Japanese, Korean, Vietnamese, and Arabic |