B
City Index logo

City Index

7.6/10

npbfx

7.4/10
10/10RegulationTied10/10
8/10WinnerFees0/10
9/10PlatformsTied9/10
0/10Education & ResearchWinner4/10
6.5/10Deposits & WithdrawalsWinner10/10
10/10SupportTied10/10

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Overview

City Index was founded in 1983 and is headquartered in UK, while npbfx was established in 2020 and is based in United Kingdom. Both brokers are regulated by Financial Conduct Authority (FCA), among other authorities. City Index serves 14,000+ clients worldwide; npbfx has 3,500,000+. The minimum deposit is $25 at City Index and $250 at npbfx.

City Index wins this category
FeatureCity Indexnpbfx
Min. Deposit$25$250
RegulationFinancial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Monetary Authority of Singapore (MAS)Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Dubai Financial Services Authority (DFSA), Pepperstone Markets Limited is incorporated in The Bahamas (number 177174 B), Licensed by the Securities Commission of The Bahamas (SCB) number SIA-F287
Founded19832020
CountryUKUnited Kingdom
Clients14,000+3,500,000+

Fees

Fees are a critical factor when choosing between City Index and npbfx, directly affecting your bottom line as a trader. City Index has a lower barrier to entry with a minimum deposit of $25 (vs $250 at npbfx). City Index charges withdrawal fees while npbfx does not, a notable advantage for frequent withdrawers. Both brokers charge inactivity fees on dormant accounts, worth noting if you trade infrequently. City Index charges deposit fees; npbfx does not. Overall, City Index scores higher on fees in our assessment.

City Index wins this category
FeatureCity Indexnpbfx
Min. Deposit$25$250
Withdrawal FeesYesNo
Inactivity FeesYesYes
Deposit FeesYesNo
CFD FeesYesNo

Platforms

City Index offers MT4, MT5, cTrader, while npbfx supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Both brokers support copy or social trading, catering to less hands-on investors. The two brokers are closely matched on platform offering.

Tied
FeatureCity Indexnpbfx
MT4YesYes
MT5YesYes
cTraderYesYes
Windows AppYesYes
iOS AppYesYes
Android AppYesYes
Trading PlatformsMT4, Web Trader, Tablet & Mobile appsMT4, MT5, Mac, ZuluTrade, Web Trader, cTrader, Tablet & Mobile apps

Education & Research

Education and research tools help traders at every level make more informed decisions, and here's how City Index and npbfx compare. npbfx has a video library; City Index does not. npbfx integrates third-party research tools (Autochartist); City Index does not. npbfx scores higher overall in education and research.

npbfx wins this category
FeatureCity Indexnpbfx
Forex EducationNoYes
CFD EducationNoNo
Weekly WebinarsNoNo
Daily CommentaryNoNo
Trading CentralNoNo
AutochartistNoYes

Deposits & Withdrawals

Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. City Index accepts 3 of the tracked payment methods (bank transfer, credit/debit card, PayPal), while npbfx supports 5 (bank transfer, credit/debit card, PayPal, Skrill, Neteller). npbfx uniquely supports Skrill and Neteller among the two brokers. npbfx scores higher on deposit and withdrawal flexibility.

npbfx wins this category
FeatureCity Indexnpbfx
Bank TransferYesYes
Credit CardYesYes
PayPalYesYes
SkrillNoYes
NetellerNoYes

Support

Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both City Index and npbfx offer live chat support. Both provide phone support. Email support is available at both brokers. City Index supports 6 languages and npbfx supports 8, giving npbfx broader global reach. Both brokers are comparable on support quality.

Tied
FeatureCity Indexnpbfx
Live ChatYesYes
Phone SupportYesYes
Email SupportYesYes
LanguagesEnglish, Spanish, German, Arabic, Polish, and ChineseEnglish, Spanish, Polish, Chinese, Japanese, Korean, Vietnamese, and Arabic