B
City Index logo

City Index

7.6/10

Markets.com

7.1/10
10/10RegulationTied10/10
8/10WinnerFees1/10
9/10PlatformsTied9/10
0/10Education & ResearchWinner4/10
6.5/10Deposits & WithdrawalsTied6.5/10
10/10SupportTied10/10

BrokerDataNet earns affiliate commission from brokers listed on this site. This does not affect our ratings or editorial independence.

Overview

City Index was founded in 1983 and is headquartered in UK, while Markets.com was established in 2008 and is based in Cyprus. City Index holds licences including Financial Conduct Authority (FCA), while Markets.com is regulated by Cyprus Securities and Exchange Commission (CySEC) among others. City Index serves 14,000+ clients worldwide; Markets.com has 10,000+. The minimum deposit is $25 at City Index and $250 at Markets.com.

City Index wins this category
FeatureCity IndexMarkets.com
Min. Deposit$25$250
RegulationFinancial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Monetary Authority of Singapore (MAS)Cyprus Securities and Exchange Commission (CySEC), Financial Sector Conduct Authority (FSCA), Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC)
Founded19832008
CountryUKCyprus
Clients14,000+10,000+

Fees

Fees are a critical factor when choosing between City Index and Markets.com, directly affecting your bottom line as a trader. City Index has a lower barrier to entry with a minimum deposit of $25 (vs $250 at Markets.com). City Index charges withdrawal fees while Markets.com does not, a notable advantage for frequent withdrawers. City Index applies inactivity fees on dormant accounts; Markets.com does not. City Index charges deposit fees; Markets.com does not. Overall, City Index scores higher on fees in our assessment.

City Index wins this category
FeatureCity IndexMarkets.com
Min. Deposit$25$250
Withdrawal FeesYesNo
Inactivity FeesYesNo
Deposit FeesYesNo
CFD FeesYesNo

Platforms

City Index offers MT4, MT5, cTrader, while Markets.com supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Both brokers support copy or social trading, catering to less hands-on investors. The two brokers are closely matched on platform offering.

Tied
FeatureCity IndexMarkets.com
MT4YesYes
MT5YesYes
cTraderYesYes
Windows AppYesYes
iOS AppYesYes
Android AppYesYes
Trading PlatformsMT4, Web Trader, Tablet & Mobile appsMT4, MT5, Web Trader, Tablet & Mobile apps

Education & Research

Education and research tools help traders at every level make more informed decisions, and here's how City Index and Markets.com compare. Markets.com has a video library; City Index does not. Markets.com integrates third-party research tools (Autochartist); City Index does not. Markets.com scores higher overall in education and research.

Markets.com wins this category
FeatureCity IndexMarkets.com
Forex EducationNoYes
CFD EducationNoNo
Weekly WebinarsNoNo
Daily CommentaryNoNo
Trading CentralNoNo
AutochartistNoYes

Deposits & Withdrawals

Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. City Index accepts 3 of the tracked payment methods (bank transfer, credit/debit card, PayPal), while Markets.com supports 3 (bank transfer, credit/debit card, PayPal). Both brokers support the same set of payment methods.

Tied
FeatureCity IndexMarkets.com
Bank TransferYesYes
Credit CardYesYes
PayPalYesYes
SkrillNoNo
NetellerNoNo

Support

Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both City Index and Markets.com offer live chat support. Both provide phone support. Email support is available at both brokers. City Index supports 6 languages and Markets.com supports 14, giving Markets.com broader global reach. Both brokers are comparable on support quality.

Tied
FeatureCity IndexMarkets.com
Live ChatYesYes
Phone SupportYesYes
Email SupportYesYes
LanguagesEnglish, Spanish, German, Arabic, Polish, and ChineseArabic, Chinese, Dutch, English, French, German, Italian, Japanese, Norwegian, Polish, Romanian, Russian, Spanish, and Turkish