City Index
ForexVox
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Overview
City Index was founded in 1983 and is headquartered in UK, while ForexVox was established in 2019 and is based in UK. City Index holds licences including Financial Conduct Authority (FCA), while ForexVox is regulated by Financial Conduct Authority (FCA) in the United Kingdom among others. City Index serves 14,000+ clients worldwide; ForexVox has 10,000+. The minimum deposit is $25 at City Index and $0 at ForexVox.
| Feature | City Index | ForexVox |
|---|---|---|
| Min. Deposit | $25 | $0 |
| Regulation | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Monetary Authority of Singapore (MAS) | Financial Conduct Authority (FCA) in the United Kingdom, FCA Register no: 586541, Financial Services Authority in Seychelles No: SD028 |
| Founded | 1983 | 2019 |
| Country | UK | UK |
| Clients | 14,000+ | 10,000+ |
Fees
Fees are a critical factor when choosing between City Index and ForexVox, directly affecting your bottom line as a trader. ForexVox has a lower barrier to entry with a minimum deposit of $0 (vs $25 at City Index). Both brokers charge withdrawal fees. City Index applies inactivity fees on dormant accounts; ForexVox does not. City Index charges deposit fees; ForexVox does not. Overall, ForexVox scores higher on fees in our assessment.
| Feature | City Index | ForexVox |
|---|---|---|
| Min. Deposit | $25 | $0 |
| Withdrawal Fees | Yes | Yes |
| Inactivity Fees | Yes | No |
| Deposit Fees | Yes | No |
| CFD Fees | Yes | No |
Platforms
City Index offers MT4, MT5, cTrader, while ForexVox supports MT4, MT5. Both brokers provide mobile trading apps for iOS and Android. Both brokers support copy or social trading, catering to less hands-on investors. City Index edges ahead on platform breadth and functionality in our scoring.
| Feature | City Index | ForexVox |
|---|---|---|
| MT4 | Yes | Yes |
| MT5 | Yes | Yes |
| cTrader | Yes | No |
| Windows App | Yes | Yes |
| iOS App | Yes | No |
| Android App | Yes | Yes |
| Trading Platforms | MT4, Web Trader, Tablet & Mobile apps | MT4, MT5 |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how City Index and ForexVox compare. ForexVox runs regular live webinars; City Index does not. ForexVox has a video library; City Index does not. ForexVox publishes daily market commentary; City Index does not. ForexVox scores higher overall in education and research.
| Feature | City Index | ForexVox |
|---|---|---|
| Forex Education | No | Yes |
| CFD Education | No | Yes |
| Weekly Webinars | No | Yes |
| Daily Commentary | No | Yes |
| Trading Central | No | No |
| Autochartist | No | No |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. City Index accepts 3 of the tracked payment methods (bank transfer, credit/debit card, PayPal), while ForexVox supports 5 (bank transfer, credit/debit card, PayPal, Skrill, Neteller). ForexVox uniquely supports Skrill and Neteller among the two brokers. ForexVox scores higher on deposit and withdrawal flexibility.
| Feature | City Index | ForexVox |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | Yes | Yes |
| Skrill | No | Yes |
| Neteller | No | Yes |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both City Index and ForexVox offer live chat support. Both provide phone support. Email support is available at both brokers. City Index supports 6 languages and ForexVox supports 4, giving City Index broader global reach. Both brokers are comparable on support quality.
| Feature | City Index | ForexVox |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, Spanish, German, Arabic, Polish, and Chinese | English, Russian, Indonesian, Malaysian |