City Index
Forex.com
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Overview
City Index was founded in 1983 and is headquartered in UK, while Forex.com was established in 2001 and is based in United States. Both brokers are regulated by Financial Conduct Authority (FCA), among other authorities. City Index serves 14,000+ clients worldwide; Forex.com has 150,000+. The minimum deposit is $25 at City Index and Typical at Forex.com.
| Feature | City Index | Forex.com |
|---|---|---|
| Min. Deposit | $25 | Typical |
| Regulation | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Monetary Authority of Singapore (MAS) | Financial Conduct Authority (FCA), Cayman Islands Monetary Authority (CIMA), Investment Industry Regulatory Organization of Canada (IIROC), National Futures Association (NFA) |
| Founded | 1983 | 2001 |
| Country | UK | United States |
| Clients | 14,000+ | 150,000+ |
Fees
Fees are a critical factor when choosing between City Index and Forex.com, directly affecting your bottom line as a trader. City Index has a lower barrier to entry with a minimum deposit of $25 (vs Typical at Forex.com). Both brokers charge withdrawal fees. Both brokers charge inactivity fees on dormant accounts, worth noting if you trade infrequently. City Index charges deposit fees; Forex.com does not. Overall, City Index scores higher on fees in our assessment.
| Feature | City Index | Forex.com |
|---|---|---|
| Min. Deposit | $25 | Typical |
| Withdrawal Fees | Yes | Yes |
| Inactivity Fees | Yes | Yes |
| Deposit Fees | Yes | Yes |
| CFD Fees | Yes | Yes |
Platforms
City Index offers MT4, MT5, cTrader, while Forex.com supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Both brokers support copy or social trading, catering to less hands-on investors. The two brokers are closely matched on platform offering.
| Feature | City Index | Forex.com |
|---|---|---|
| MT4 | Yes | Yes |
| MT5 | Yes | Yes |
| cTrader | Yes | Yes |
| Windows App | Yes | Yes |
| iOS App | Yes | Yes |
| Android App | Yes | Yes |
| Trading Platforms | MT4, Web Trader, Tablet & Mobile apps | MT4, MT5, WebTrader, Advantage Trader Pro, TradingView, Tablet and mobile apps |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how City Index and Forex.com compare. Forex.com runs regular live webinars; City Index does not. Forex.com has a video library; City Index does not. Forex.com publishes daily market commentary; City Index does not. Forex.com integrates third-party research tools (Trading Central); City Index does not. Forex.com maintains an archive of past webinars for on-demand viewing. Forex.com scores higher overall in education and research.
| Feature | City Index | Forex.com |
|---|---|---|
| Forex Education | No | No |
| CFD Education | No | Yes |
| Weekly Webinars | No | Yes |
| Daily Commentary | No | Yes |
| Trading Central | No | Yes |
| Autochartist | No | No |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. City Index accepts 3 of the tracked payment methods (bank transfer, credit/debit card, PayPal), while Forex.com supports 3 (bank transfer, credit/debit card, PayPal). Both brokers support the same set of payment methods.
| Feature | City Index | Forex.com |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | Yes | Yes |
| Skrill | No | No |
| Neteller | No | No |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both City Index and Forex.com offer live chat support. Both provide phone support. Email support is available at both brokers. City Index supports 6 languages and Forex.com supports 3, giving City Index broader global reach. Both brokers are comparable on support quality.
| Feature | City Index | Forex.com |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, Spanish, German, Arabic, Polish, and Chinese | English, Chinese, Arabic |