City Index
Fidelity
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Overview
City Index was founded in 1983 and is headquartered in UK, while Fidelity was established in 2008 and is based in USA. Both brokers are regulated by Financial Conduct Authority (FCA), among other authorities. City Index serves 14,000+ clients worldwide; Fidelity has 10,000+. The minimum deposit is $25 at City Index and $100 at Fidelity.
| Feature | City Index | Fidelity |
|---|---|---|
| Min. Deposit | $25 | $100 |
| Regulation | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Monetary Authority of Singapore (MAS) | Financial Conduct Authority (FCA), Financial Industry Regulatory Authority (FINRA), Securities and Exchange Commission (SEC) |
| Founded | 1983 | 2008 |
| Country | UK | USA |
| Clients | 14,000+ | 10,000+ |
Fees
Fees are a critical factor when choosing between City Index and Fidelity, directly affecting your bottom line as a trader. Fidelity has a lower barrier to entry with a minimum deposit of $100 (vs $25 at City Index). City Index charges withdrawal fees while Fidelity does not, a notable advantage for frequent withdrawers. Both brokers charge inactivity fees on dormant accounts, worth noting if you trade infrequently. City Index charges deposit fees; Fidelity does not. Overall, City Index scores higher on fees in our assessment.
| Feature | City Index | Fidelity |
|---|---|---|
| Min. Deposit | $25 | $100 |
| Withdrawal Fees | Yes | No |
| Inactivity Fees | Yes | Yes |
| Deposit Fees | Yes | No |
| CFD Fees | Yes | Yes |
Platforms
City Index offers MT4, MT5, cTrader, while Fidelity supports MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Both brokers support copy or social trading, catering to less hands-on investors. City Index edges ahead on platform breadth and functionality in our scoring.
| Feature | City Index | Fidelity |
|---|---|---|
| MT4 | Yes | No |
| MT5 | Yes | Yes |
| cTrader | Yes | Yes |
| Windows App | Yes | Yes |
| iOS App | Yes | Yes |
| Android App | Yes | Yes |
| Trading Platforms | MT4, Web Trader, Tablet & Mobile apps | iPad, iPhone, Android, Windows Phone 8 device, Website, Trader Pro |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how City Index and Fidelity compare. Fidelity runs regular live webinars; City Index does not. Fidelity has a video library; City Index does not. Fidelity publishes daily market commentary; City Index does not. Fidelity integrates third-party research tools (Trading Central); City Index does not. Fidelity maintains an archive of past webinars for on-demand viewing. Fidelity scores higher overall in education and research.
| Feature | City Index | Fidelity |
|---|---|---|
| Forex Education | No | No |
| CFD Education | No | Yes |
| Weekly Webinars | No | Yes |
| Daily Commentary | No | Yes |
| Trading Central | No | Yes |
| Autochartist | No | No |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. City Index accepts 3 of the tracked payment methods (bank transfer, credit/debit card, PayPal), while Fidelity supports 2 (bank transfer, credit/debit card). City Index uniquely supports PayPal among the two brokers. City Index scores higher on deposit and withdrawal flexibility.
| Feature | City Index | Fidelity |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | Yes | No |
| Skrill | No | No |
| Neteller | No | No |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both City Index and Fidelity offer live chat support. Both provide phone support. Email support is available at both brokers. City Index supports 6 languages and Fidelity supports 2, giving City Index broader global reach. Both brokers are comparable on support quality.
| Feature | City Index | Fidelity |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, Spanish, German, Arabic, Polish, and Chinese | English, and Chinese |