B
Chase Bank logo

Chase Bank

7.6/10

FXCM

7.9/10
7/10RegulationTied7/10
8/10FeesWinner10/10
9/10PlatformsTied9/10
10/10Education & ResearchTied10/10
4/10Deposits & WithdrawalsTied4/10
10/10SupportTied10/10

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Overview

Chase Bank was founded in 1975 and is headquartered in United States, while FXCM was established in 1999 and is based in United States. Chase Bank holds licences including Australian Securities and Investment Commission (ASIC), while FXCM is regulated by Financial Conduct Authority (FCA) among others. Chase Bank serves 10,000+ clients worldwide; FXCM has 10,000+. The minimum deposit is $100 at Chase Bank and $1 at FXCM.

FXCM wins this category
FeatureChase BankFXCM
Min. Deposit$100$1
RegulationAustralian Securities and Investment Commission (ASIC)Financial Conduct Authority (FCA)
Founded19751999
CountryUnited StatesUnited States
Clients10,000+10,000+

Fees

Fees are a critical factor when choosing between Chase Bank and FXCM, directly affecting your bottom line as a trader. FXCM has a lower barrier to entry with a minimum deposit of $1 (vs $100 at Chase Bank). Neither broker charges withdrawal fees. Overall, FXCM scores higher on fees in our assessment.

FXCM wins this category
FeatureChase BankFXCM
Min. Deposit$100$1
Withdrawal FeesNoNo
Inactivity FeesNoNo
Deposit FeesNoNo
CFD FeesNoNo

Platforms

Chase Bank offers MT4, MT5, cTrader, while FXCM supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. The two brokers are closely matched on platform offering.

Tied
FeatureChase BankFXCM
MT4YesYes
MT5YesYes
cTraderYesYes
Windows AppYesYes
iOS AppYesYes
Android AppYesYes
Trading PlatformsDesktop,Android,iPhone/iPad,MacMT4, Mirror Trader, Web Trader, NinjaTrader, Tablet & Mobile apps

Education & Research

Education and research tools help traders at every level make more informed decisions, and here's how Chase Bank and FXCM compare. Both brokers run regular live webinars. Both provide video tutorials, including advanced content. Daily market commentary is available from both brokers. Both integrate third-party research tools including Trading Central. Archived webinars are available at both brokers for self-paced learning. The two brokers are evenly matched on educational content.

Tied
FeatureChase BankFXCM
Forex EducationYesYes
CFD EducationYesYes
Weekly WebinarsYesYes
Daily CommentaryYesYes
Trading CentralYesYes
AutochartistYesYes

Deposits & Withdrawals

Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. Chase Bank accepts 2 of the tracked payment methods (bank transfer, credit/debit card), while FXCM supports 2 (bank transfer, credit/debit card). Both brokers support the same set of payment methods.

Tied
FeatureChase BankFXCM
Bank TransferYesYes
Credit CardYesYes
PayPalNoNo
SkrillNoNo
NetellerNoNo

Support

Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both Chase Bank and FXCM offer live chat support. Both provide phone support. Email support is available at both brokers. Both brokers offer support in 2 languages. Both brokers are comparable on support quality.

Tied
FeatureChase BankFXCM
Live ChatYesYes
Phone SupportYesYes
Email SupportYesYes
LanguagesEnglish, and ChineseEnglish, and Chinese