B

Charter Prime

7.3/10

Phoenix Markets

5.6/10
7/10WinnerRegulation5/10
6/10WinnerFees1/10
9/10PlatformsTied9/10
10/10WinnerEducation & Research6/10
4/10Deposits & WithdrawalsTied4/10
10/10SupportTied10/10

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Overview

Charter Prime was founded in 2012 and is headquartered in Australia, while Phoenix Markets was established in 2013 and is based in Cyprus. Charter Prime holds licences including Financial Conduct Authority (FCA), while Phoenix Markets is regulated by Cyprus Securities and Exchange Commission (CySEC) among others. Charter Prime serves 10,000+ clients worldwide; Phoenix Markets has 10,000+. The minimum deposit is $200 at Charter Prime and $500 at Phoenix Markets.

Charter Prime wins this category
FeatureCharter PrimePhoenix Markets
Min. Deposit$200$500
RegulationFinancial Conduct Authority (FCA)Cyprus Securities and Exchange Commission (CySEC)
Founded20122013
CountryAustraliaCyprus
Clients10,000+10,000+

Fees

Fees are a critical factor when choosing between Charter Prime and Phoenix Markets, directly affecting your bottom line as a trader. Charter Prime has a lower barrier to entry with a minimum deposit of $200 (vs $500 at Phoenix Markets). Neither broker charges withdrawal fees. Charter Prime charges deposit fees; Phoenix Markets does not. Overall, Charter Prime scores higher on fees in our assessment.

Charter Prime wins this category
FeatureCharter PrimePhoenix Markets
Min. Deposit$200$500
Withdrawal FeesNoNo
Inactivity FeesNoNo
Deposit FeesYesNo
CFD FeesYesNo

Platforms

Charter Prime offers MT4, MT5, cTrader, while Phoenix Markets supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Charter Prime supports social and copy trading features, which Phoenix Markets does not offer. The two brokers are closely matched on platform offering.

Tied
FeatureCharter PrimePhoenix Markets
MT4YesYes
MT5YesYes
cTraderYesYes
Windows AppYesYes
iOS AppYesYes
Android AppYesYes
Trading PlatformsMetaTrader 4MT4,mac,Android.iPhone/iPad

Education & Research

Education and research tools help traders at every level make more informed decisions, and here's how Charter Prime and Phoenix Markets compare. Both brokers run regular live webinars. Both provide video tutorials, including advanced content. Daily market commentary is available from both brokers. Both integrate third-party research tools including Trading Central. Archived webinars are available at both brokers for self-paced learning. Charter Prime scores higher overall in education and research.

Charter Prime wins this category
FeatureCharter PrimePhoenix Markets
Forex EducationYesNo
CFD EducationYesYes
Weekly WebinarsYesYes
Daily CommentaryYesYes
Trading CentralYesYes
AutochartistYesNo

Deposits & Withdrawals

Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. Charter Prime accepts 2 of the tracked payment methods (bank transfer, credit/debit card), while Phoenix Markets supports 2 (bank transfer, credit/debit card). Both brokers support the same set of payment methods.

Tied
FeatureCharter PrimePhoenix Markets
Bank TransferYesYes
Credit CardYesYes
PayPalNoNo
SkrillNoNo
NetellerNoNo

Support

Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both Charter Prime and Phoenix Markets offer live chat support. Both provide phone support. Email support is available at both brokers. Both brokers offer support in 2 languages. Both brokers are comparable on support quality.

Tied
FeatureCharter PrimePhoenix Markets
Live ChatYesYes
Phone SupportYesYes
Email SupportYesYes
LanguagesEnglish, and ChineseEnglish, and Chinese