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Capital Index logo

Capital Index

7.4/10

FXCM

7.9/10
9/10WinnerRegulation7/10
0/10FeesWinner10/10
9/10PlatformsTied9/10
10/10Education & ResearchTied10/10
4/10Deposits & WithdrawalsTied4/10
10/10SupportTied10/10

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Overview

Capital Index was founded in 2004 and is headquartered in Cyprus, while FXCM was established in 1999 and is based in United States. Both brokers are regulated by Financial Conduct Authority (FCA), among other authorities. Capital Index serves 10,000+ clients worldwide; FXCM has 10,000+. The minimum deposit is $250 at Capital Index and $1 at FXCM.

FXCM wins this category
FeatureCapital IndexFXCM
Min. Deposit$250$1
RegulationFinancial Conduct Authority (FCA), FCA FRN 709693Financial Conduct Authority (FCA)
Founded20041999
CountryCyprusUnited States
Clients10,000+10,000+

Fees

Fees are a critical factor when choosing between Capital Index and FXCM, directly affecting your bottom line as a trader. FXCM has a lower barrier to entry with a minimum deposit of $1 (vs $250 at Capital Index). Capital Index charges withdrawal fees while FXCM does not, a notable advantage for frequent withdrawers. Capital Index charges deposit fees; FXCM does not. Overall, FXCM scores higher on fees in our assessment.

FXCM wins this category
FeatureCapital IndexFXCM
Min. Deposit$250$1
Withdrawal FeesYesNo
Inactivity FeesNoNo
Deposit FeesYesNo
CFD FeesYesNo

Platforms

Capital Index offers MT4, MT5, cTrader, while FXCM supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. The two brokers are closely matched on platform offering.

Tied
FeatureCapital IndexFXCM
MT4YesYes
MT5YesYes
cTraderYesYes
Windows AppYesYes
iOS AppYesYes
Android AppYesYes
Trading PlatformsMT4,Desktop,iPhone/iOSMT4, Mirror Trader, Web Trader, NinjaTrader, Tablet & Mobile apps

Education & Research

Education and research tools help traders at every level make more informed decisions, and here's how Capital Index and FXCM compare. Both brokers run regular live webinars. Both provide video tutorials, including advanced content. Daily market commentary is available from both brokers. Both integrate third-party research tools including Trading Central. Archived webinars are available at both brokers for self-paced learning. The two brokers are evenly matched on educational content.

Tied
FeatureCapital IndexFXCM
Forex EducationYesYes
CFD EducationYesYes
Weekly WebinarsYesYes
Daily CommentaryYesYes
Trading CentralYesYes
AutochartistYesYes

Deposits & Withdrawals

Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. Capital Index accepts 2 of the tracked payment methods (bank transfer, credit/debit card), while FXCM supports 2 (bank transfer, credit/debit card). Both brokers support the same set of payment methods.

Tied
FeatureCapital IndexFXCM
Bank TransferYesYes
Credit CardYesYes
PayPalNoNo
SkrillNoNo
NetellerNoNo

Support

Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both Capital Index and FXCM offer live chat support. Both provide phone support. Email support is available at both brokers. Both brokers offer support in 2 languages. Both brokers are comparable on support quality.

Tied
FeatureCapital IndexFXCM
Live ChatYesYes
Phone SupportYesYes
Email SupportYesYes
LanguagesEnglish, and ChineseEnglish, and Chinese