Capital Index
Charter Prime
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Overview
Capital Index was founded in 2004 and is headquartered in Cyprus, while Charter Prime was established in 2012 and is based in Australia. Both brokers are regulated by Financial Conduct Authority (FCA), among other authorities. Capital Index serves 10,000+ clients worldwide; Charter Prime has 10,000+. The minimum deposit is $250 at Capital Index and $200 at Charter Prime.
| Feature | Capital Index | Charter Prime |
|---|---|---|
| Min. Deposit | $250 | $200 |
| Regulation | Financial Conduct Authority (FCA), FCA FRN 709693 | Financial Conduct Authority (FCA) |
| Founded | 2004 | 2012 |
| Country | Cyprus | Australia |
| Clients | 10,000+ | 10,000+ |
Fees
Fees are a critical factor when choosing between Capital Index and Charter Prime, directly affecting your bottom line as a trader. Charter Prime has a lower barrier to entry with a minimum deposit of $200 (vs $250 at Capital Index). Capital Index charges withdrawal fees while Charter Prime does not, a notable advantage for frequent withdrawers. Capital Index charges deposit fees; Charter Prime does not. Overall, Charter Prime scores higher on fees in our assessment.
| Feature | Capital Index | Charter Prime |
|---|---|---|
| Min. Deposit | $250 | $200 |
| Withdrawal Fees | Yes | No |
| Inactivity Fees | No | No |
| Deposit Fees | Yes | Yes |
| CFD Fees | Yes | Yes |
Platforms
Capital Index offers MT4, MT5, cTrader, while Charter Prime supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Charter Prime supports social and copy trading features, which Capital Index does not offer. The two brokers are closely matched on platform offering.
| Feature | Capital Index | Charter Prime |
|---|---|---|
| MT4 | Yes | Yes |
| MT5 | Yes | Yes |
| cTrader | Yes | Yes |
| Windows App | Yes | Yes |
| iOS App | Yes | Yes |
| Android App | Yes | Yes |
| Trading Platforms | MT4,Desktop,iPhone/iOS | MetaTrader 4 |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how Capital Index and Charter Prime compare. Both brokers run regular live webinars. Both provide video tutorials, including advanced content. Daily market commentary is available from both brokers. Both integrate third-party research tools including Trading Central. Archived webinars are available at both brokers for self-paced learning. The two brokers are evenly matched on educational content.
| Feature | Capital Index | Charter Prime |
|---|---|---|
| Forex Education | Yes | Yes |
| CFD Education | Yes | Yes |
| Weekly Webinars | Yes | Yes |
| Daily Commentary | Yes | Yes |
| Trading Central | Yes | Yes |
| Autochartist | Yes | Yes |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. Capital Index accepts 2 of the tracked payment methods (bank transfer, credit/debit card), while Charter Prime supports 2 (bank transfer, credit/debit card). Both brokers support the same set of payment methods.
| Feature | Capital Index | Charter Prime |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | No | No |
| Skrill | No | No |
| Neteller | No | No |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both Capital Index and Charter Prime offer live chat support. Both provide phone support. Email support is available at both brokers. Both brokers offer support in 2 languages. Both brokers are comparable on support quality.
| Feature | Capital Index | Charter Prime |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, and Chinese | English, and Chinese |