B
Bithumb logo

Bithumb

4.8/10

questrade

7.4/10
3/10RegulationWinner10/10
1/10FeesTied1/10
9/10PlatformsTied9/10
0/10Education & ResearchWinner6/10
4/10Deposits & WithdrawalsWinner10/10
10/10SupportTied10/10

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Overview

Bithumb was founded in 2009 and is headquartered in Hong Kong, while questrade was established in 2019 and is based in New Zealand. Bithumb holds licences including Unregulated, while questrade is regulated by Financial Conduct Authority (FCA) among others. Bithumb serves 10,000+ clients worldwide; questrade has 10,000+. The minimum deposit is $500 at Bithumb and $250 at questrade.

questrade wins this category
FeatureBithumbquestrade
Min. Deposit$500$250
RegulationUnregulatedFinancial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Dubai Financial Services Authority (DFSA), Pepperstone Markets Limited is incorporated in The Bahamas (number 177174 B), Licensed by the Securities Commission of The Bahamas (SCB) number SIA-F298
Founded20092019
CountryHong KongNew Zealand
Clients10,000+10,000+

Fees

Fees are a critical factor when choosing between Bithumb and questrade, directly affecting your bottom line as a trader. questrade has a lower barrier to entry with a minimum deposit of $250 (vs $500 at Bithumb). Neither broker charges withdrawal fees. The two brokers are broadly comparable on fee structure.

Tied
FeatureBithumbquestrade
Min. Deposit$500$250
Withdrawal FeesNoNo
Inactivity FeesNoNo
Deposit FeesNoNo
CFD FeesNoYes

Platforms

Bithumb offers MT4, MT5, cTrader, while questrade supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Both brokers support copy or social trading, catering to less hands-on investors. The two brokers are closely matched on platform offering.

Tied
FeatureBithumbquestrade
MT4YesYes
MT5YesYes
cTraderYesYes
Windows AppYesYes
iOS AppYesYes
Android AppYesYes
Trading PlatformsiPhone/iPad,iOS,MacMT4, MT5, Mac, ZuluTrade, Web Trader, cTrader, Tablet & Mobile apps

Education & Research

Education and research tools help traders at every level make more informed decisions, and here's how Bithumb and questrade compare. questrade runs regular live webinars; Bithumb does not. questrade has a video library; Bithumb does not. questrade publishes daily market commentary; Bithumb does not. questrade integrates third-party research tools (Trading Central); Bithumb does not. questrade maintains an archive of past webinars for on-demand viewing. questrade scores higher overall in education and research.

questrade wins this category
FeatureBithumbquestrade
Forex EducationNoNo
CFD EducationNoYes
Weekly WebinarsNoYes
Daily CommentaryNoYes
Trading CentralNoYes
AutochartistNoNo

Deposits & Withdrawals

Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. Bithumb accepts 2 of the tracked payment methods (bank transfer, credit/debit card), while questrade supports 5 (bank transfer, credit/debit card, PayPal, Skrill, Neteller). questrade uniquely supports PayPal and Skrill and Neteller among the two brokers. questrade scores higher on deposit and withdrawal flexibility.

questrade wins this category
FeatureBithumbquestrade
Bank TransferYesYes
Credit CardYesYes
PayPalNoYes
SkrillNoYes
NetellerNoYes

Support

Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both Bithumb and questrade offer live chat support. Both provide phone support. Email support is available at both brokers. Bithumb supports 2 languages and questrade supports 8, giving questrade broader global reach. Both brokers are comparable on support quality.

Tied
FeatureBithumbquestrade
Live ChatYesYes
Phone SupportYesYes
Email SupportYesYes
LanguagesEnglish, and ChineseEnglish, Spanish, Polish, Chinese, Japanese, Korean, Vietnamese, and Arabic