Bitfinex
umarkets
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Overview
Bitfinex was founded in 2015 and is headquartered in New Zealand, while umarkets was established in 2018 and is based in Bulgaria. Bitfinex holds licences including Financial Services Provider (FSP), while umarkets is regulated by Financial Conduct Authority (FCA) among others. Bitfinex serves 10,000+ clients worldwide; umarkets has 10,000+. The minimum deposit is $100 at Bitfinex and $250 at umarkets.
| Feature | Bitfinex | umarkets |
|---|---|---|
| Min. Deposit | $100 | $250 |
| Regulation | Financial Services Provider (FSP) | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Dubai Financial Services Authority (DFSA), Pepperstone Markets Limited is incorporated in The Bahamas (number 177174 B), Licensed by the Securities Commission of The Bahamas (SCB) number SIA-F333 |
| Founded | 2015 | 2018 |
| Country | New Zealand | Bulgaria |
| Clients | 10,000+ | 10,000+ |
Fees
Fees are a critical factor when choosing between Bitfinex and umarkets, directly affecting your bottom line as a trader. Bitfinex has a lower barrier to entry with a minimum deposit of $100 (vs $250 at umarkets). Both brokers charge withdrawal fees. umarkets applies inactivity fees on dormant accounts; Bitfinex does not. Overall, Bitfinex scores higher on fees in our assessment.
| Feature | Bitfinex | umarkets |
|---|---|---|
| Min. Deposit | $100 | $250 |
| Withdrawal Fees | Yes | Yes |
| Inactivity Fees | No | Yes |
| Deposit Fees | No | No |
| CFD Fees | No | No |
Platforms
Bitfinex offers MT5, cTrader, while umarkets supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Both brokers support copy or social trading, catering to less hands-on investors. umarkets edges ahead on platform breadth and functionality in our scoring.
| Feature | Bitfinex | umarkets |
|---|---|---|
| MT4 | No | Yes |
| MT5 | Yes | Yes |
| cTrader | Yes | Yes |
| Windows App | Yes | Yes |
| iOS App | Yes | Yes |
| Android App | Yes | Yes |
| Trading Platforms | Android Apps,iPhone/iPad,Desktop | MT4, MT5, Mac, ZuluTrade, Web Trader, cTrader, Tablet & Mobile apps |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how Bitfinex and umarkets compare. Bitfinex runs regular live webinars; umarkets does not. Both provide video tutorials. Bitfinex publishes daily market commentary; umarkets does not. Both integrate third-party research tools. Bitfinex maintains an archive of past webinars for on-demand viewing. Bitfinex scores higher overall in education and research.
| Feature | Bitfinex | umarkets |
|---|---|---|
| Forex Education | Yes | Yes |
| CFD Education | Yes | No |
| Weekly Webinars | Yes | No |
| Daily Commentary | Yes | No |
| Trading Central | Yes | No |
| Autochartist | Yes | Yes |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. Bitfinex accepts 2 of the tracked payment methods (bank transfer, credit/debit card), while umarkets supports 5 (bank transfer, credit/debit card, PayPal, Skrill, Neteller). umarkets uniquely supports PayPal and Skrill and Neteller among the two brokers. umarkets scores higher on deposit and withdrawal flexibility.
| Feature | Bitfinex | umarkets |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | No | Yes |
| Skrill | No | Yes |
| Neteller | No | Yes |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both Bitfinex and umarkets offer live chat support. Both provide phone support. Email support is available at both brokers. Bitfinex supports 2 languages and umarkets supports 8, giving umarkets broader global reach. Both brokers are comparable on support quality.
| Feature | Bitfinex | umarkets |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, and Chinese | English, Spanish, Polish, Chinese, Japanese, Korean, Vietnamese, and Arabic |