AvaTrade
City Index
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Overview
AvaTrade was founded in 2006 and is headquartered in The British Virgin Islands, while City Index was established in 1983 and is based in UK. AvaTrade holds licences including Central Bank of Ireland, while City Index is regulated by Financial Conduct Authority (FCA) among others. AvaTrade serves 200,000+ clients worldwide; City Index has 14,000+. The minimum deposit is $250 at AvaTrade and $25 at City Index.
| Feature | AvaTrade | City Index |
|---|---|---|
| Min. Deposit | $250 | $25 |
| Regulation | Central Bank of Ireland, Australian Securities and Investment Commission (ASIC), Financial Services Authority (FSA), Financial Stability Board (FSB), British Virgin Islands Financial Services Commission (BVI) | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Monetary Authority of Singapore (MAS) |
| Founded | 2006 | 1983 |
| Country | The British Virgin Islands | UK |
| Clients | 200,000+ | 14,000+ |
Fees
Fees are a critical factor when choosing between AvaTrade and City Index, directly affecting your bottom line as a trader. City Index has a lower barrier to entry with a minimum deposit of $25 (vs $250 at AvaTrade). City Index charges withdrawal fees while AvaTrade does not, giving AvaTrade an edge for frequent withdrawers. City Index applies inactivity fees on dormant accounts; AvaTrade does not. City Index charges deposit fees; AvaTrade does not. Overall, City Index scores higher on fees in our assessment.
| Feature | AvaTrade | City Index |
|---|---|---|
| Min. Deposit | $250 | $25 |
| Withdrawal Fees | No | Yes |
| Inactivity Fees | No | Yes |
| Deposit Fees | No | Yes |
| CFD Fees | No | Yes |
Platforms
AvaTrade offers MT4, MT5, cTrader, while City Index supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. Both brokers support copy or social trading, catering to less hands-on investors. The two brokers are closely matched on platform offering.
| Feature | AvaTrade | City Index |
|---|---|---|
| MT4 | Yes | Yes |
| MT5 | Yes | Yes |
| cTrader | Yes | Yes |
| Windows App | Yes | Yes |
| iOS App | Yes | Yes |
| Android App | Yes | Yes |
| Trading Platforms | MT4, Mac, Mirror Trader, ZuluTrade, Web Trader, Tablet & Mobile apps | MT4, Web Trader, Tablet & Mobile apps |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how AvaTrade and City Index compare. AvaTrade has a video library; City Index does not. AvaTrade integrates third-party research tools (Autochartist); City Index does not. AvaTrade scores higher overall in education and research.
| Feature | AvaTrade | City Index |
|---|---|---|
| Forex Education | Yes | No |
| CFD Education | No | No |
| Weekly Webinars | No | No |
| Daily Commentary | No | No |
| Trading Central | No | No |
| Autochartist | Yes | No |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. AvaTrade accepts 4 of the tracked payment methods (bank transfer, credit/debit card, PayPal, Neteller), while City Index supports 3 (bank transfer, credit/debit card, PayPal). AvaTrade uniquely supports Neteller among the two brokers. AvaTrade scores higher on deposit and withdrawal flexibility.
| Feature | AvaTrade | City Index |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | Yes | Yes |
| Skrill | No | No |
| Neteller | Yes | No |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both AvaTrade and City Index offer live chat support. Both provide phone support. Email support is available at both brokers. Both brokers offer support in 6 languages. Both brokers are comparable on support quality.
| Feature | AvaTrade | City Index |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, Italian, German, French, Greek, and Hebrew | English, Spanish, German, Arabic, Polish, and Chinese |