alpari
City Index
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Overview
alpari was founded in 2015 and is headquartered in New Zealand, while City Index was established in 1983 and is based in UK. Both brokers are regulated by Financial Conduct Authority (FCA), among other authorities. alpari serves 10,000+ clients worldwide; City Index has 14,000+. The minimum deposit is $250 at alpari and $25 at City Index.
| Feature | alpari | City Index |
|---|---|---|
| Min. Deposit | $250 | $25 |
| Regulation | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Dubai Financial Services Authority (DFSA), Pepperstone Markets Limited is incorporated in The Bahamas (number 177174 B), Licensed by the Securities Commission of The Bahamas (SCB) number SIA-F222 | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Monetary Authority of Singapore (MAS) |
| Founded | 2015 | 1983 |
| Country | New Zealand | UK |
| Clients | 10,000+ | 14,000+ |
Fees
Fees are a critical factor when choosing between alpari and City Index, directly affecting your bottom line as a trader. City Index has a lower barrier to entry with a minimum deposit of $25 (vs $250 at alpari). Both brokers charge withdrawal fees. City Index applies inactivity fees on dormant accounts; alpari does not. alpari charges deposit fees; City Index does not. Overall, City Index scores higher on fees in our assessment.
| Feature | alpari | City Index |
|---|---|---|
| Min. Deposit | $250 | $25 |
| Withdrawal Fees | Yes | Yes |
| Inactivity Fees | No | Yes |
| Deposit Fees | Yes | Yes |
| CFD Fees | Yes | Yes |
Platforms
alpari offers MT4, MT5, cTrader, while City Index supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. City Index supports social and copy trading features, which alpari does not offer. The two brokers are closely matched on platform offering.
| Feature | alpari | City Index |
|---|---|---|
| MT4 | Yes | Yes |
| MT5 | Yes | Yes |
| cTrader | Yes | Yes |
| Windows App | Yes | Yes |
| iOS App | Yes | Yes |
| Android App | Yes | Yes |
| Trading Platforms | MT4, MT5, Mac, ZuluTrade, Web Trader, cTrader, Tablet & Mobile apps | MT4, Web Trader, Tablet & Mobile apps |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how alpari and City Index compare. alpari has a video library; City Index does not. alpari integrates third-party research tools (Autochartist); City Index does not. alpari scores higher overall in education and research.
| Feature | alpari | City Index |
|---|---|---|
| Forex Education | Yes | No |
| CFD Education | No | No |
| Weekly Webinars | No | No |
| Daily Commentary | No | No |
| Trading Central | No | No |
| Autochartist | Yes | No |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. alpari accepts 5 of the tracked payment methods (bank transfer, credit/debit card, PayPal, Skrill, Neteller), while City Index supports 3 (bank transfer, credit/debit card, PayPal). alpari uniquely supports Skrill and Neteller among the two brokers. alpari scores higher on deposit and withdrawal flexibility.
| Feature | alpari | City Index |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | Yes | Yes |
| Skrill | Yes | No |
| Neteller | Yes | No |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both alpari and City Index offer live chat support. Both provide phone support. Email support is available at both brokers. alpari supports 8 languages and City Index supports 6, giving alpari broader global reach. Both brokers are comparable on support quality.
| Feature | alpari | City Index |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, Spanish, Polish, Chinese, Japanese, Korean, Vietnamese, and Arabic | English, Spanish, German, Arabic, Polish, and Chinese |