afx group
City Index
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Overview
afx group was founded in 2013 and is headquartered in Geneva, while City Index was established in 1983 and is based in UK. Both brokers are regulated by Financial Conduct Authority (FCA), among other authorities. afx group serves 14,000,000+ clients worldwide; City Index has 14,000+. The minimum deposit is $250 at afx group and $25 at City Index.
| Feature | afx group | City Index |
|---|---|---|
| Min. Deposit | $250 | $25 |
| Regulation | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Dubai Financial Services Authority (DFSA), Pepperstone Markets Limited is incorporated in The Bahamas (number 177174 B), Licensed by the Securities Commission of The Bahamas (SCB) number SIA-F220 | Financial Conduct Authority (FCA), Australian Securities and Investment Commission (ASIC), Monetary Authority of Singapore (MAS) |
| Founded | 2013 | 1983 |
| Country | Geneva | UK |
| Clients | 14,000,000+ | 14,000+ |
Fees
Fees are a critical factor when choosing between afx group and City Index, directly affecting your bottom line as a trader. City Index has a lower barrier to entry with a minimum deposit of $25 (vs $250 at afx group). City Index charges withdrawal fees while afx group does not, giving afx group an edge for frequent withdrawers. City Index applies inactivity fees on dormant accounts; afx group does not. City Index charges deposit fees; afx group does not. Overall, City Index scores higher on fees in our assessment.
| Feature | afx group | City Index |
|---|---|---|
| Min. Deposit | $250 | $25 |
| Withdrawal Fees | No | Yes |
| Inactivity Fees | No | Yes |
| Deposit Fees | No | Yes |
| CFD Fees | Yes | Yes |
Platforms
afx group offers MT4, MT5, cTrader, while City Index supports MT4, MT5, cTrader. Both brokers provide mobile trading apps for iOS and Android. City Index supports social and copy trading features, which afx group does not offer. The two brokers are closely matched on platform offering.
| Feature | afx group | City Index |
|---|---|---|
| MT4 | Yes | Yes |
| MT5 | Yes | Yes |
| cTrader | Yes | Yes |
| Windows App | Yes | Yes |
| iOS App | Yes | Yes |
| Android App | Yes | Yes |
| Trading Platforms | MT4, MT5, Mac, ZuluTrade, Web Trader, cTrader, Tablet & Mobile apps | MT4, Web Trader, Tablet & Mobile apps |
Education & Research
Education and research tools help traders at every level make more informed decisions, and here's how afx group and City Index compare. afx group runs regular live webinars; City Index does not. afx group has a video library; City Index does not. afx group publishes daily market commentary; City Index does not. afx group integrates third-party research tools (Trading Central); City Index does not. afx group maintains an archive of past webinars for on-demand viewing. afx group scores higher overall in education and research.
| Feature | afx group | City Index |
|---|---|---|
| Forex Education | No | No |
| CFD Education | Yes | No |
| Weekly Webinars | Yes | No |
| Daily Commentary | Yes | No |
| Trading Central | Yes | No |
| Autochartist | No | No |
Deposits & Withdrawals
Convenient deposit and withdrawal options reduce friction for traders, especially important when managing positions across time zones. afx group accepts 5 of the tracked payment methods (bank transfer, credit/debit card, PayPal, Skrill, Neteller), while City Index supports 3 (bank transfer, credit/debit card, PayPal). afx group uniquely supports Skrill and Neteller among the two brokers. afx group scores higher on deposit and withdrawal flexibility.
| Feature | afx group | City Index |
|---|---|---|
| Bank Transfer | Yes | Yes |
| Credit Card | Yes | Yes |
| PayPal | Yes | Yes |
| Skrill | Yes | No |
| Neteller | Yes | No |
Support
Responsive customer support matters most when you're locked out of your account or need urgent help with a trade. Both afx group and City Index offer live chat support. Both provide phone support. Email support is available at both brokers. afx group supports 8 languages and City Index supports 6, giving afx group broader global reach. Both brokers are comparable on support quality.
| Feature | afx group | City Index |
|---|---|---|
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Languages | English, Spanish, Polish, Chinese, Japanese, Korean, Vietnamese, and Arabic | English, Spanish, German, Arabic, Polish, and Chinese |